All FAQ's

Question	Answer
Do you need a bonding jumper with eccentric knockouts?	No, our boxes have passed the UL testing requirements.
What is the fire rating for Steel City boxes?	Two hours firewall/fire ceiling.
Does Steel City offer a plenum-rated box?	Yes, 52151-SVT & 72171-SVT as well as covers 52-C-1-VT & 72-C-1-VT.
The RS covers have tabs. How should these be used?	For attachment of the device as required by the N.E.C.
What is the UL file number for steel boxes and covers?	E2969.
Can you mount a ceiling fan on the 54151-N?	No, you must use a box that is UL listed for a ceiling fan (i.e. 54151-CFB).
Are covers available for discontinued Thomas & Betts floor boxes?	Yes, for the 1900 series box. It comes in brass only; part number is 202-SC.
Can you install a steel floor box on or below grade?	Yes. According to the NEC, the floor box must have a corrosion-resistant finish if installed in this manner.
Is there a load rating that floor boxes must meet?	Yes. UL requires floor boxes to meet a 300-pound load test.
How should the brass/aluminum carpet trims be installed?	The brass/aluminum carpet trims are placed directly on the floor box. The covers are then put in place into the carpet trim. Take the one-inch screws provided with the carpet trim and put them through both the cover and trim and thread into the box.
Does T&B have low-smoke, halogen-free duct?	Yes, the halogen-free wide-slot duct.
How many cables can you install in each pri-out on a non-metallic box?	Two cables per pri-out in a single gang box, two gang or more it is one cable per pri-out. See NEC 370-17-C.
How do you secure the cable in a single-gang plastic box that has no clamp?	You install the NCCI-50 clamp in the thermoplastic soft box, or staple the cable within 8 of the box.
What is the fire rating on Union non-metallic boxes?	Two hour firewall/fire ceiling.
What is the UL file number of the non-metallic boxes?	E11461.
Which non-metallic boxes have the fire rating for shared firewalls without the use of putty pads?	The phenolic boxes can be used in a shared wall between apartments without the use of putty pads. May be installed within 3" of each other, but not back to back.
Are the natural nylon cable ties free of chloride, bromide, sulfate, fluoride and mercury?	Yes. Chloride, bromide, sulfate, fluoride and mercury are not used in the production of the resin used in the production of natural cable ties.
Are T&B cable ties manufactured with Halogen?	Typically, our cable ties are manufactured from non-halogen materials. For information on a specific tie, please contact Tech Support at 888-862-3289.
Are halar cable ties plenum rated?	Yes. Halar ties have the same UL listing as standard ties. Halar material is low-smoke and has good chemical resistance.
Which of your cable ties are plenum rated?	All of our UL listed standard Ty-Rap brand cable ties are plenum rated. This includes the colored ties. The black weather resistant ties are not listed for plenum applications. The Catamount brand ties are not listed for plenum applications.
How can a user determine the type of tie that can be used with a specific chemical?	There are chemical resistance tables in our Ty-Rap catalog designed to help a user decide what T&B cable tie will work best in their application.
Are T&B cable ties anti-static?	No.
Does T&B offer heat-stamped ties?	Yes. We offer heat-stamped ties in both our Ty-Rap and Catamount lines. There are minimum quantities required, special pricing for each order and a 8-10 week lead time for each order. Contact Tech Support at 888-862-3289 for additional assistance.
Does T&B offer MIL-3367 listed ties?	Yes, we do offer MIL-3367 listed ties in both our Ty-Rap and Catamount lines. The Mil Spec numbers are listed in our catalogs with our qualified tie part numbers or you can contact Tech Support for additional assistance.
Are T&B cable ties NASA certified?	Various products have at times been used in NASA-related applications.
Can I get replacement parts for cable tie tools?	Yes, you can get replacement parts for T&B tools from our Tool Service Department by calling 800-284-8665.
Is Superstrut® seismic rated?	Superstrut® products can be used in seismic restraint applications. Select the link below to view, download or print IBC or OSHPD Seismic Bulletins, Load calculation program and much more. For more information: Click here
What is the bend radius of T&B grommeting?	1.25
What is the application temperature for T&B acrylic and rubber adhesive mounting bases?	Acrylic: 65 degree to 120 degree F (18 to 49 degree C) and Rubber: 65 degree to 120 degree F (18 to 49 degree C) except for the quik-stick adhesive: 65 degree to 115 degree F (18 to 46 degree C).
What is the in use temperature for T&B acrylic and rubber adhesive mounting bases?	Acrylic: -20 degree to 212 degree F (-29 to 100 degree C) and Rubber: 0 degree to 150 degree F (-18 to 65 degree C) except for the quik-stick adhesive: 0 degree to 135 degree F (-18 to 55 degree C).
What is the maximum load for T&B adhesive mounting bases?	.25 lbs.
The locking barb in the Ty-Rap cable ties is made from what material?	The locking barb is made of 316 stainless steel.
What type of plating is used on T&B fittings?	Our T&B fittings are electro-zinc plated with a blue chromate coating. Our Steel City line has an electro-zinc plated finish.
Are Steel City® EMT compression fittings UL listed as raintight?	Yes they are, Steel City series TC111A-RT (1/2") through TC116A-RT (2")
Are your liquidtight fittings NEMA 3R, 4, 6 and 13 rated without a sealing ring?	Our liquidtight fittings are NEMA 3R, 4, 6 and 13 rated when installed with our 5262 series sealing rings.
What material is the bushing made from in T&B cord grip connectors?	The 1/2 and 3/4 inch have a Geolast bushing, the 1 inch and larger are Neoprene.
What type of threads are used on the hub portion of T&B fittings?	T&B liquidtight and cord grip fittings are manufactured with NPT threads on the hub side of the fitting.
Can I purchase T&B fittings as components?	T&B liquidtight and cord grip fittings can be purchased as components.
Are T&B fittings Class 1, Div 2 approved?	T&B liquidtight and cord grip fittings are approved for Class 1, Div 2 application only where general purpose equipment is approved - per NEC 501.10B.
What material is used to manufacture diecast parts?	T&B die cast parts are made from Zamac 3 zinc.
Where are T&B fittings manufactured (country of origin)?	T&B fittings are made in several locations. Contact Tech Support for information on specific parts.
How can I check the temperature rating of a part?	Please contact Tech Support for assistance in determining temperature ratings.
Are T&B cord grip fittings submersible?	T&B cord grip line has not been tested for underwater uses.
Can I mount T&B fittings vertically in a wet location?	Yes. T&B liquidtight or cord grip fittings can be mounted in the vertical position.
Does T&B offer a PG threaded cord grip connector?	Yes. Our product line includes the CC-PG and CC-ISO (non-metallic) threaded fittings.
What is the torque requirement for a locknut?	UL514B requires that the locknut be hand tightened and then further tightened with a screw driver and hammer 1/4 turn.
What is the torque requirement for the gland side of the fitting?	Torque requirements are noted in UL514B, table 15.
How do I size a Star-Teck fitting?	T&B will check the sizes needed against our product offering. The O.D. over the insulation and MC cable and the hub size are required.
Can I get Star-Teck fittings in stainless steel or brass?	Stainless steel is available. Brass is not offered.
Can a Star-Teck fitting be buried in concrete or earth?	Star-Teck fittings are not approved for direct burial.
Can I buy Star-Teck connector components?	No. Star Tek components are not sold separately.
How much sealing compound is required for a seal?	STX and ST series fittings are supplied with product literature that notes the amount of compound that is required for each size fitting. If you know the fitting part number, Tech Support can check the amount of compound required.
Is a sealing ring required when installing a Star-Teck connector in a punched hole?	If you are using a STX and ST series fitting and require a NEMA 3R, 4 & 13 rating, our 5262 series sealing rings are required. The STE and STEX series have a built-in sealing ring that meets the NEMA 4, 4X and 6P requirements.
What is the difference between AC and MC conduit?	AC cable is limited to four conductors, plus a ground wire. The wire size allowed is 14 AWG to 1 AWG; it also contains a 16 gauge bonding wire that is run within the armor jacket. MC cable is not limited to the number of conductors and is supplied in sizes from 18 AWG to 2000 MCM.
What is the material used by T&B in EFC and LTC conduit?	LTC conduit and EFC tubing are manufactured with a rigid PVC helix and PVC outer jacket.
Can EFC tubing be used for robotic applications?	It could be used in many robotic applications, but there are applications where the EFC tubing may not be suitable, please contact T&B Tech Support for further assistance.
What is the ASTM spec for the zinc used in T&B fittings?	We use a ZAMAK 3 Zinc in the manufacture of our die cast fittings.
Do your fittings meet UL514B requirement?	The majority of our fittings meet UL514B, but there are cases in which we offer products that UL does not rate.
Where can I find MSDS sheets for T&B products?	MSDS sheets are available through our web site. There are products that are covered by Articles that do not require an MSDS sheet.
What benefit does Dura-Plate provide me?	The Dura-Plate finish provides a greater resistance to corrosion and meets or exceeds ASTM B117 salt spray test requirements.
Can I get T&B hubs in SST in sizes larger than 2"?	We only offer the T&B hub in stainless steel in the 1/2 to 2" sizes.
Can T&B customize signs and labels?	Yes. Please contact Tech Support at 888-862-3289 for a quote.
Is the IS951 portable printer still available?	No, the IS951 and labels have been discontinued and are no longer available.
What portable printers does T&B offer?	The EZ-Code product line includes several portable printers - the EZL-100 and EZL-75.
Does T&B offer a Lock Out/Tag Out system?	Yes. The EZ Code product line includes a wide wariety of Lock Out/Tag Out safety products.
What die to I use on a 4/0 conductor?	The proper die is determined by the connector, not the conductor. With the variety of connectors available for splicing, tapping and terminating, there may be several sizes of dies used in different applications.
Can I use T&B dies on competitors' products?	Testing and the listing of a connector are done by the manufacturer of the connector. Even if two dies are the same size and shape, the listing is based on each manufacturer's recommendations.
Does T&B make an easy connect and disconnect assembly for motor connections?	Yes. Please refer to the only motor disconnect in the industry. Our MD- series connectors come in male and female sizes through 500 kcmil with easy removable insulating boots. "No more taping the connection, only to have to carve it off later when the motor needs to be changed out". 5kv motor disconnects are also available - see #'s 5KVBOOT- series parts.
How can I tell if a compression connector is installed properly?	Check the tool and die. A properly calibrated tool with the correct die minimizes installed error. Other guards such as T&B's Shure-Stake feature insure the tool has been run through its full range.
How do I know the proper tool and die?	The catalog will show the proper die for a connector. In addition, the die code is generally imprinted or roll marked on the individual connector.
Can I install Blackburn connectors with other manufacturer's tooling?	Yes, most Blackburn connectors are cross listed with tooling produced by Burndy, Kearney, Thomas & Betts and Anderson.
Will Pos-E-Kon devices mate with the competitor's products?	Yes. Pos-E-Kon devices are manufactured to DIN standards of configuration and performance.
Do Pos-E-Kon devices provide an equipment ground?	The devices are supplied with a case ground only. Any equipment grounding must be done by using one of the current pins or sleeves.
Can the housing gaskets for Pos-E-Kon products be purchased separately?	Both the flat and molded gaskets can be purchased separately. For more information, please refer to the Pos-E-Kon catalog.
What is the NEMA rating for Pos-E-Kon housings?	Pos-E-Kon devices have IP ratings assigned to them. The A2/A4 and D7/D8 series devices have an IP44 rating while all others meet IP65 standards. Note: These ratings only apply when the devices are mated and the locking levers are engaged.
What comprises a complete Pos-E-Kon installation?	A complete installation consists of a base housing (panel mount or surface mount [Box]), a hood (top or side entry), and male and female inserts. Options for either double-locking lever or single-locking lever devices are available in most series.
Will Russellstoll products mate with other manufacturers' products?	Russellstoll products that mate with other manufacturers' products are the IEC UniGard devices. The UniGard devices are manufactured to meet IEC standards which are used worldwide by many manufacturers.
Are replacement parts for Russellstoll products available?	Complete interior assemblies and other components can be purchased separately. Pins, sleeves and housings are not sold separately. For ordering information, please contact Tech Support.
What is the maximum conductor size that can be used in the Russellstoll devices?	The maximum wire sizes vary from device to device. Please refer to the product catalog or instruction sheets included with the products.
Which Russellstoll devices are best suited for outdoor use?	The MaxGard devices are best suited for outdoors, as the pins and sleeves and interior bodies are o-ring sealed. In addition, the screw collar on the male devices also has a gasket to seal the connection. The MaxGard devices are suitable for NEMA 4X locations.
Will Russellstoll Receptacles mount directly to a junction box?	All Russellstoll devices require either a straight or angle adapter in order to mount them to the Jjnction boxes. Angle enclosures can also be used in place of the angle adapter and junction box combination.
Can Russellstoll products be adapted for use with conduit or liquidtight adapters?	Conduit adapters are offered in the majority of the Russellstoll product lines. Please consult the Russellstoll catalog or contact Tech Support for specific catalog numbers.
Can the cable bushing size be specified when ordering Russellstoll plugs and connectors?	Special bushing sizes can be ordered. Please contact Tech Support for assistance in ordering customer sizes.
Does changing the ballast in a Hazlux fixture nullify the UL listing?	Yes. UL requires that the ballast be installed according to preset guidelines.
Can you simply change a lamp wattage and change the wattage of the fixture?	No, each wattage and lamp Type--i.e. HPS or MH requires a unique ballast.
Is the instant restart option available with all fixture lamp types?	No, only HPS 50 to 150 watts.
Can T&B provide the classification of an area based on specific information supplied by customer?	No. Only a Factory Mutual Insurance representative, a Fire Marshall, or a Plant Safety Engineer can classify an area.
Does Hazlux still manufacture mercury vapor fixtures?	No, the EPA Act 2005 law requres that mercury vapor lamp ballast shall not be manufactured or imported after January 1, 2008.
Can GoldGalv channel be painted?	Yes, it is easily painted.
Is strut available in any lengths other than 10ft and 20ft?	Yes, T&B will cut odd lengths on a made-to-order basis. Please contact Tech Support at 888-862-3289 for assistance.
Do T&B offer stainless steel or aluminum strut?	Yes. Kindorf 1 1/2 x 1 1/2 channel, Superstrut 1 5/8 x 1 5/8 and the 1 5/8 x 13/16 size channels are available in type 304 and 316 type stainless steel and aluminum.
Is Superstrut UL listed?	Superstrut is UL listed when used as raceway with end caps and covers (for lighting).
How can I determine if my structure is suitable for Superstrut?	Metal Framing Engineering Data and Specifications are provided in the Superstrut catalog. A structural Engineer can assist you with designing a safe structure.
Can aluminum conductors be used for HPS style split bolts?	Yes. They can be used for applications not requiring a listing, such as utility applications. Where UL listing is required, the recommended product is the APS series.
When should two bolts be used instead of split bolts?	Two bolts should be used in applications where a more secure connection is required. The two bolts provide greater clamping force for high mechanical stress applications such as vibration.
What torque requirements are recommended on T&B bolted products?	Torque requirements are typically determined by the listing agency such as UL or by standards written by ANSI, NEMA, etc. Manufacturer's test and recommend products consistent with these standards and listing agencies.
What advantages do bolted connections have over compression connectors?	Bolted connectors eliminate costly tooling and are generally more massive than a comparable compression fitting. A bolted connector can be reused and retightened.
Does T&B offer tooling for crimping connectors?	Yes. T&B offers a broad variety of hand tools, hydraulic tools and battery operated tools for connectors.
What is the gauging of a die?	Gauges are used to assure calibration. T&B Tool Service can supply gauges.
Does T&B offer tool repair parts?	Yes. Please conact T&B Tool Service for assistance.
Can a T&B tool be used to crimp a competitors' lugs?	T&B's tools are specifically designed for use with T&B connectors.
Can other manufacturers' tools be used on T&B lugs?	There are some products that have been tested and listed with UL and CSA. Please contact Tech Support for more information
What type of T&B crimps does T&B Tools offer?	T&B hand tools offer a "Diamond or Box" crimp. T&B hydraulic tools are supplied with individual dies that use a "hex" shape, as well as "rounding" dies for high voltage connectors. T&B also offers an "indent" crimp in our (Smart Tools), both in hand pump self-contained and remote hydraulic head.
Can special flex wire sizes be used in T&B connectors?	Many different flexible strand wires have been tested in T&B connectors. If the wire stranding you are using is not listed in our catalog, please contact Tech Service for review. If it has not been tested, it may be possible to test and list your wire with our connectors.
Will T&B certify to customer specifications?	T&B certifies its high-quality products. Products are not manufactured to customer specifications.
What material is used to make Dragon Tooth connectors?	T&B's insulation-piercing Dragon Tooth connectors are made from copper.
Can Dragon Tooth connectors be used for either aluminum or copper conductors?	Yes.
Are Dragon Tooth connectors UL listed?	Yes.
Do you have to strip the varnish-type insulation from the magnet wire before crimping?	No.
Who uses Dragon Tooth connectors?	Primarily electric motor and transformer manufacturers.
Can you use either stranded or solid wire with Dragon Tooth connectors?	Yes.
How do you match a connector with a particular wire size?	It is based upon the circular mil area of the conductor.
How is the circular mil calculated?	For rectangular wire, the formula is as follows: Width X Height X 1.273x106. For round wire, it is based upon the gauge.
What is the purpose of the Dragon Tooth design?	To pierce through the magnet wire's insulation without stripping the insulation from the wire.
What types of connectors are available for a specific magnet wire?	We offer ring tongue, fork tongue, quick disconnects and parallel splices.
What type of tooling is available for these magnet wire connectors?	We offer hand tooling, battery operated, air hydraulic and hydraulic.
Can magnet wire connectors be used on steel wire?	No. The magnet wire connectors are designed to work with aluminum and copper wire only.
What type of testing has been done for magnet wire connectors?	T&B does 180 degree current cycling test and tensile strength test.
Explain how various magnet wire combinations are used?	Our Magnet Wire connectors are designed to work with specific circular mil area of wire combinations. Different combinations of magnet wire can be used in most casesin a particular connector as long as the listed wire combination is not exceeded based on the maximum circular mil area noted.
What is the shrink ratio for thin-wall tubing?	2:1 Shrink Ratio.
What is the difference between CMP and CPO series tubing?	No difference in material; it is strictly a packaging difference.
Does T&B's thin-wall heat shrink meet the requirements of MIL-1-23053/5?	Yes.
How many feet come in a bulk reel of thin-wall tubing?	It depends on the diameter of the tubing: 1/16 to 1/4 = 1000 ft; 3/8 = 500 ft; 1/2 = 400 ft; 3/4"" to 1"" = 300 ft."
Does T&B's thin-wall tubing come supplied with an adhesive lining?	Standard thin-wall is non-adhesive.
Does T&B offer thin-wall in special-cut lengths?	Yes, contact Tech Support.
Is T&B's thin-wall tubing considered flame-retardant?	Yes.
What is the voltage rating for heat shrinkable products?	600 volts.
Does T&B offer heavy-wall tubing in various colors?	Only Black and Red.
Is the heavy-wall tubing rated for direct burial?	Yes.
What is the temperature rating for your Sta-Kon terminals?	Nylon insulated and vinyl insulated terminals are rated at 105 degree C (221 degree F). Tefzel insulated terminals are rated at 150 degree C (302 degree F). Non-insulated terminals with standard plating are rated at 150 degree C (302 degree F)
Do we offer terminals with a higher temperature rating?	We do on the non-insulated terminals and disconnects. We offer different types of plating which can increase the temperature rating up to 260 degree C (500 degree F).
What is the material of our terminals?	Our terminals are made of copper alloy with an Electro-tin plating.
Do we offer any other types of finishes?	Yes. On non-insulated terminals, splices and disconnects we offer (in bulk packages) nickel plating (NP), gold plating (GP), silver plating (SP) and plain finish or not plated (PF). Just add the corresponding suffix to the end of any "bulk" part number ... i.e. C71NP.
Do our terminals meet with any mil-specs?	Yes. We are currently on the QPL MIL-T-7928, under designation series MS17143-XX, MS20659-XXX, MS21004-XX and MS25036-XXX. Some of these parts are listed in the back of the Sta-Kon catalog. Contact Tech Support for more information.
Are any of your terminals, splices or disconnects UL listed for multiple wires?	Some of them are. We currently have multiple wire listings for vinyl-insulated ring and fork terminals RA, RB and RC series. We also have some listings for nylon insulated rings as well as our RAA and RBB series splices. We do not currently have multiple wire listings on our disconnects.
Are your terminals, splices, and disconnects listed for stranded and solid wire?	You can use both stranded or solid wire on our insulated rings and forks from #26AWG up to #10AWG, our non-insulated rings and forks from #22AWG up to #8AWG, and splices up to #10AWG. Our disconnects are for stranded wire only.
Are our splices and flag terminals available on Mylar tape?	No.
Do we have a CE rating for our terminals, splices and disconnects?	No. According to the European Commission in their "Guidelines on the Application of Council Directive 73/23/eec" -- July, 1997, application of the CE Mark to many electrical or electronic components is not necessary. Even where applicable under one or more Directives, only products placed on the European market themselves are required to carry a CE Mark.
Can we use other manufacturer's tools with Sta-Kon terminals, splices and disconnects?	No. When crimping Sta-Kon terminals, splices or disconnects the only tested and UL listed tools are Sta-Kon tools.
Can you use the TBM25S on Sta-Kon terminals?	No, the TBM25S is for Color-Keyed lugs only. We do offer a similar hand tool for larger Sta-Kon's -- part number ERG2008.
Is AMP, Molex and Spec-Kon's autofeed tool compatible with Sta-Kon terminals on mylar tape?	No.
Are T&B crimp terminals available in bulk package quantities?	Yes, our Spec-Kon product line offers the equivalent items in bulk package quantities.
What is the amperage rating for our terminals, splices and disconnects?	Our terminals are tested and listed to the requirements of UL486A. The basis of this testing requirement is that the connector shall run cooler than the listed conductor. Since the connector is running cooler than the conductor, the limiting factor is the temperature restraints on the conductor.
Where on the barrel of the terminal should the indent be made when crimping Sta-Kon terminals?	The performance of T&B Sta-Kon terminals is not hindered when crimpedin any radial position on the wire barrel. The crimp indenture can be located on the seam of our brazed terminals, on the backside of the barrel of all terminals, or on the topside of the barrel of all terminals.
Can I use my T&B Sta-Kon tooling on Catamount terminals?	You can use the WT112M and WT2000.
Do we offer different lengths?	All duct is offered in 6 ft. lengths as standard. However, some may be cut in different lengths as special order. For minimum order quantities, pricing and lead times, contact Tech Support at 888-862-3289.
What colors are available for Ty-Duct?	Vinyl duct is available in Gray, White, Black and Intrinsic Blue. The Halogen-Free duct is available in white only.
Is the Halogen-free duct offered in different styles?	No. Although you can get the vinyl duct in wide slot, narrow slot, round hole, and solid wall, the halogen-free duct is only offered in the wide slot configuration.
What is the number of cuts or crimps I can get from a fully charged battery?	It depends on the size and type of cable being compressed or cut. We have noted there are many variables that determine the number of cycles. Our product catalog has crimping or cutting estimates listed to use as a guideline. Some variables include: Ram travel-stroke; type of material being cut or compressed - Cu, Al, Steel, rebar, etc.; Size of material being cut or compressed; Outside temperature; Weather conditions; Battery condition. Users can increase battery life cycle by allowing the tool to rest in between a series of cuts or crimps.
What is the overall life of a battery?	Both CRCTBPEI and CRCTBP can be recharged approximately 800-1000 times, which may vary depending on recharging frequency. Proper maintenance will give you the maximum number of recharge cycles. The CRCTBPI has an indicator on its side that will give you a reading on the number of recharge cycles. The CRCTBPI indicator circuit has a 1 year guarantee and all batteries have a 5 year guarantee. T&B can analyze and condition any battery suspected to be losing capacity, simply return it to us for a FREE evaluation.
How can I tell when a compression is complete?	All T&B Battery powered tools have a by-pass cartridge that relieves pressure when maximum output is reached. This is noted by a series of audible "clicks" followed by the tool running in "neutral" mode. The tool cannot be cycled again until the ram is released. It is not necessary to fully retract the ram. This will save on battery cycle life when crimping smaller wire.
Can a T&B cutter be overloaded when cutting?	Yes! Although the cutters are equipped with a by-pass cartridge, the blades are susceptible to damage when cutting materials other than those specified. However, the tools' hydraulic circuit will be protected from overload by a pop-out overload button. Wait 15 seconds and reset by pushing it in.
How can I release the jaw if it hangs up after a connection or cut is made?	In both cases, the release mechanism must be activated. Once it's activated, continue to hold this position to assure the return oil port is open and at the same time carefully pry the jaws apart.
If the tool jaws are fully advanced and will not retract, how can I tell if the release mechanism is working?	The pistol style, or double trigger tools, (TBM6BSCR/TBM58BSCT) have a mechanical release trigger which can be activated at any time during the cycle. It may be hard to depress if fluid pressure has built up and has not yet bypassed. In this case, pull trigger with both hands or reactivate the tool until the by-pass is achieved. Recheck trigger release and it should easily be depressed. If jaws will still not retract, refer to the previous question. The push button tool, TBM14BSCR, utilizes an electrical retract mechanism which can be activated anytime during cycling. If you can hear it function, then the return port is open and there should be no pressure at the tool jaw. Remember to hold this button while freeing the jaw as described above.
Can I release the tool if the battery fails and I don't have a spare battery available?	Yes! (Remember that this only applies to the electrically released tools). The tool pressure can be released by unscrewing the center 4 mm hex screw located on the bypass cartridge at the top of the TBM14BSCR. Remove the rubber plug, insert a 4 mm hex wrench and unscrew until the ram retracts. Once released, you must contact our service department to reset the pressure using a pressure gauge. The pistol style tools do not need a battery to release since they utilize a mechanical lever and can be released at any time.
What will happen if I drop the tool?	The tool housings are made of high impact plastic and have been designed to handle waist high drops. Case damage may still occur depending on the impact angle. At this height the internal components should not be affected. A new housing and labels are available at a minimal cost. All BATTPACs come with a shoulder harness or carrying strap and should be used while lifting the tool to help avoid drops that may damage the unit.
How difficult are the battery power tools to repair?	We do not recommend that you attempt to repair the tools unless you have T&B factory training. Putting the internal components into the housing is difficult because you must route wire, fit small springs and trigger components, and properly align all pieces for an exact fit. Components may be damage if they are installed incorrectly and the tool will not function properly. Servicing these tools by anyone other than authorized repair centers may void manufacturers warranty. We recommend factory service until proper repair training is obtained.
What does the red LED indication on the side mean while activating the tool?	The display lights when the battery has passed the 75% depletion level. The LED display will light when the trigger is depressed to indicate the battery is almost spent. It may also light when the cut or compression reaches the top cycle. The flashing display serves as a reminder to have a spare battery on hand. Continue to operate the tool until it does not respond to the pull of the trigger. Remember to let the battery cool before charging.
How can I tell if the batteries are charged?	The chargers LED display will go out indicating a full charge on the CRCTDC 12V DC charger. The CRCTQC 15 minute quick charger will show an orange LED display indicating a full charge. The new CRCTBPI "SMART" battery is now available and has an LED circuit that will readily indicate the percentage of charge while in use or by depressing the "check" button.
Can the BATTPAC be used on energized cables?	All tools can be used on energized cables without harming the internal circuitry. They have been tested up to 50 KV, however, if the tools are grounded or touch other electrical phases on high voltage lines, they would be destroyed. Caution must be paramount when using any product around energized cable. Always adhere to your company's procedure.
Can battery powered tools be insulated?	Yes! T&B can supply these tools with a dipped head to protect from "brush" contact while in use. We use a double stage process that is rated at 1000V, and can be installed on all compression heads. Precautions should be taken to avoid grounding conditions.
Do extreme hot or cold temperatures have any effects on the battery powered tools?	Yes! Although these tools are designed to be used in all types of weather conditions, extreme hot or cold temperatures will effect tool performance. Extremely hot temperatures, above 110 degrees F will cause the battery to heat up rapidly and may reduce crimping cycles. It may also increase cycle times caused by thinning hydraulic fluid at these temperatures. Extremely cold temperatures, below -10 degrees F will cause the hydraulic fluid to be thicker, and related components to slow causing reduced cycles. Prior to using the tools in these cold temperatures, it is recommended to allow the tool to warm to room temperature for optimal performance.
What is the temperature range for the high-temperature cable ties?	The TYHT series temperature range is from -40 to 302 (-40 to 150C).
Will Hazlux® offer standard metal halide or only pulse start metal halide fixtures?	Standard metal halide will be offered for mardets outside the US only.
Does Ty-Duct wiring duct meet the DIN rail mounting hole standard?	Yes, Ty-Duct meets DIN standard 43659.
Are replacement blades available for Ty-Duct tools (i.e SX-15TB, DC-125-TB)?	Yes, replacement blades are available for the installation tools. Contact Tool Services at 800-285-8665 for pricing and availability.
What is the standard plating on Color-Keyed® connectors?	Tin plating. Silver and Nickel are also available by adding the suffix SP or NP to the catalog number.
Does T&B manufacture the American Electric Lighting brand?	No, the American Electric Lighting brand was sold to Lithonia Lighting.
Does T&B offer PC Label Software?	Yes, the EZ-Code 1.0 which is in the process of upgrade.
What is the difference between the EZL-100 and the EZL-75?	The EZL-100 is for MRO, OEM and Commercial Contractor applications. The EZL-075 is perfect for Security/Alarm, A/V, Datacom and other light commercial applications. The EZL-075 uses the same label cassettes (up to 1/2 inch width) as the EZL-100.
What is the UL listed voltage of a compression connector?	The UL is listed to 600V, however irreversible compression connectors are "recognized" for uses up to and including 35kv provided they follow the insulating practices for that voltage.
What is the temperature rating for Ty-Duct?	PVC Ty-duct is qualified for applications between -40C to +60C. Halogen-free duct is qualified for applications between -40C to +95C. For UL, the temperature rating is -40C (-40F) to 50C (122F) for Ty-Duct. Ty-duct PVC duct was tested and passed at 60C.
Can I separate high and low voltage in duct?	Yes, the divider wall allows for separation of high and low voltage to reduct shortages and interference. Refer to UL508/508A for this application.
Will Ty-Duct™ components and accessories interchange with the discontinued Taylor wiring duct system?	No. The systems are not interchangable.
What is the voltage rating on Ty-Duct?	There is no voltage rating on duct as it is not a current carrying component. Duct is designed as a wiring channel to house insulated wires. Presently, there is no UL requirement for a voltage rating on wiring duct.
How much load can a piece of A1200 channel support?	The amount of load that a piece of A1200 channel can support is determined by the length. To access or download Superstrut® "Interactive Load Calculator" select the link below. For more information: Click here
Can I get Superstrut® channel painted?	Superstrut's standard colors are Gold (Gold-Galv) or Silver (Electro-Galv). Channel is also available in green, white and black satin. For additional colors, contact T&B Technical Services at 888-862-3289.
What is the difference between a Form 7, a Form 8, and a Series 35 iron conduit body?	There are primarily 2 differences between each of these fittings. These pertain to the mounting of the cover, and the size of the fitting.
Do T&B Conduit Body Covers interchange with the Crouse-Hinds Form 5 conduit bodies and the appleton Form 35 conduit bodies?	Yes, they are UL interchangeable with both.
What is the flammability rating for Nylon 6.6?	UL94V-2
Are Ty-Rap® cable ties RoHs compliant?	Yes, Ty-Rap® cable ties are compliant with the European Directive 2002/95/EC, RoHs/2002/96/EC/WEEE.
Do we have any ties that do not require an installation tool?	Yes, the TwistTail. This tie comes in 7,11, and 14 inch white and UV-Resistant Black nylon 6.6.
What material is in our detectable cable ties that makes the tie detectable?	Iron polymer and Barium Sulfate.
Do the Power Distribution Blocks meet the DIN rail mounting standard?	Yes, Blackburn® PDB's are suitable for both DIN and high DIN 35 rails.
What is the maximum operating temperature for Power Distribution Blocks?	80 degrees Celcius
Do the Terminal and Tap Power Distribution Blocks contain any lead?	No. The blocks are Rohs compliant and also meet requirements of California Proposition 65.
Do the Terminal and Tap Power Distribution Blocks meet "finger safe" requirements?	Yes, IEC 529 with IP-20 grade finger-safe protection.
Are the new Power Distribution Blocks available in both DIN rail mountable and "back pan" screw mountings?	Yes - and for many sizes, both features are incorporated into the design.
Can the Power Distribution Blocks be used for both Copper and Aluminum Conductors?	Yes, the new distribution blocks are aluminum extrusions that can be used with both copper and aluminum conductors and are pre-filled with oxide inhibitor to keep conductor materials from oxidizing.
Will the Power Distributon Blocks have UL approval and listing?	Yes, UL Standard 1059 category XCFR2, file E192532.
What kind of tools are required for installation of Power Distribution Blocks?	All installers will have a full complement of tools required for these installations. Allen (hex) wrenches are used to drive high quality fine threaded screws to achieve the required tightening torque.
What do the different colors represent, i.e. Grey, Green and Yellow, and Blue and Grey?	Although the blocks cand be used interchangeably, the following key designates the application: Grey: Power Circuit Green and Yellow: Grounding Circuit Blue and Grey: Neutral Circuit
Is LTA series Aluminum Liquidtight Conduit UL Listed?	LTA Aluminum liquidtight conduit is not UL listed.
How much lighter is aluminum conduit as compared to steel conduit?	Aluminum conduit weighs about 37% less than it's steel counterpart.
Is the Thomas & Betts aluminum liquidtight conduit RoHS compliant?	Yes.
What is the outer jacket made from?	The outer jacket of the LTA aluminum liquidtight conduit series is made from PVC. Excellent against corrosion resistance.
If the outer jacket of the LTA series is made from PVC, what does it matter what the inner material is made from?	All conduit systems breath, and in general are not hermetically sealed. Corrosion in the form of vapors, and condensation can penetrate into steel jacketed liquidtight conduit. This would not be a concern with the LTA series offered by T&B.
Does any other manufacturer offer the entire system of aluminum liquidtight fittings and conduit?	No. There are manufacturers that make aluminum fittings, and there are others that make conduit however, no one other than Thomas & Betts offers both.
Does T&B offer Metric Wire Connections in the Color-Keyed Connectors?	Yes. See series #MCC(Metric wire size-M(metric bolt size). I.e. MCC240-M12